Shopping online can often be perceived as more risky than real world transactions. In order to make it as safe as possible, The Product Shack have come up with some important things to look out for when buying anything online.
The first thing to do is not worry! As long as you take your time and take care, you are safer than using your credit/debit card than in the real world. After all, who knows what happens to your card when the waiter takes it away to pay for your meal? If you pay for things over the phone, what does the operator do with your details?
The above is not to make you paranoid, or avoid shopping altogether; it's just to point out the fact that online shopping can be as safe, if not safer than shopping offline.
Ok, so you've arrived at the online shop and you like the look of some of the products on show. What now? Well firstly don't rush for your wallet and get the cards out. You need to check a few things first.
Does the shop look professional? Is the design of the site professional looking? If a company has spent a lot on design, it shows they are serious. Of course, there will be some small niche sites that sell unusual items that cannot afford professional web design, so still consider using them!
If you use Internet Explorer to browse the web, does a little padlock appear in the bottom right hand corner? That is one way of determining if the site is secure. This may not show up in all versions of Internet Explorer.
Seal of approval: Does the site have various seals of approval from other known secure sites? Seals such as HackerSafe are good to see. If so, the sites are bound to be secure as they carry these approvals. Any complaints can also be directed to those companies if need be.
Can you contact the site easily? Being able to email a company is the absolute minimum requirement. They need to be contactable for any questions you may have. A good response time is always a bonus. If they have a contact phone number that shows they must be a fairly big operation. Live chat is an even bigger indication that they are genuine, allowing you to chat online with one of their customer service specialists.
One last thing that can be checked, is do they have any customer reviews? Testimonials and customer reviews are a great way of checking other customers' previous experiences with dealing with that company.
Now that you have an insight into the world of online shopping, give it a try yourself!
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